Role configuration for Network Device Enrollment Service (NDES) fails with error message "The RPC server is unavailable. 0x800706ba (WIN32: 1722 RPC_S_SERVER_UNAVAILABLE)".

Assume the following scenario:

  • One installs a Network Device Enrollment Service (NDES) server
  • One has the necessary permissions to install the role (local administrator, enterprise administrator)
  • The role configuration fails with the following error message:
The RPC server is unavailable. 0x800706ba (WIN32: 1722 RPC_SERVER_UNAVAILABLE)

The Network Device Enrollment Service (NDES) provides a way for devices that do not have an identifier in Active Directory (for example, network devices such as routers, switches, printers, thin clients, or smartphones and tablets) to request certificates from a certification authority. For a more detailed description, see the article "Network Device Enrollment Service (NDES) Basics„.

Cause

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This error occurs when the NDES server cannot communicate with the certificate authority via TCP port 445.

During the role configuration of NDES, some changes are made to the certification authority by the NDES installation routine:

  • Add the CEP Encryption, Exchange Enrollment Agent (Offline Request), and IPSec (Offline Request) certificate templates.
  • Furthermore, the registration of the certification authority is configured so that the OID 2.5.4.5 is entered in the SubjectTemplate value.

For this, NDES installation routine must be able to communicate with the certification authority via RPC named pipes. This communication takes place via TCP port 445.

The corresponding rule in the Windows firewall is called "Certification Authority Enrollment and Management Protocol (CERTSVC-RPC-NP-IN)" and must be enabled.

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