Requesting certificates via Enroll on Behalf of (EOBO) fails with the error message "The operation is denied. It can only be performed by a certificate manager that is allowed to manage certificates for the current requester."

  • A certificate is requested for a user from a certification authority via the certificate management console (certmgr.msc).
  • This uses the Enroll on Behalf of (EOBO) mechanism.
  • The certificate request fails with the following error message:
The operation is denied. It can only be performed by a certificate manager that is allowed to manage certificates for the current requester.

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Details of the event with ID 21 of the source Microsoft-Windows-CertificationAuthority

Event Source:Microsoft-Windows-CertificationAuthority
Event ID:21 (0x15)
Event log:Application
Event type:Error
Symbolic Name:MSG_E_PROCESS_REQUEST_FAILED
Event text (English):Active Directory Certificate Services could not process request %1 due to an error: %2. The request was for %3.
Event text (German):Die Anforderung %1 konnte aufgrund eines Fehlers nicht ausgeführt werden: %2. Die Anforderung bezog sich auf %3.

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